Privacy Policy

This Privacy Policy explains how Scorecanaldad handles personal data on scorecanaldad.mom in connection with courses on IT security and digital literacy. It describes the types of data we collect, how we use and share it, how long we keep it, and the choices available to users.

Policy guidance

This introductory summary highlights the main areas addressed in the policy and directs readers to the related support and governing terms.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Privacy email

[email protected]

Telephone

+65 9095 3002

Mailing address

37, Telok Blangah Rise, Singapore, SG

Privacy contact

[email protected]

Use the contact details below for questions about this policy or your personal data.

01 · Collection

Data We Collect

We may collect identifiers and contact details that you provide, account and profile information, course enrollment and progress records, communications sent to us, payment-related records if applicable, and technical data such as device, browser, log, and usage information. We limit collection to what is reasonably needed to operate the site, provide course access, maintain security, and meet legal obligations.

The categories collected depend on how visitors use the site and course features.

02 · Sources

How We Collect Data

We receive data directly from you when you register, submit forms, enroll in courses, or contact us. We also collect information automatically through your use of the site, including logs, cookies, and similar technologies. In some cases, we may receive limited information from service providers that support hosting, analytics, payment processing, or security functions.

Information comes from users, site activity, and service tools used to run the platform.

03 · Cookies

Cookies We Use

Our site may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a limited period. We use cookies to support security, improve usability, and measure general site performance.

We use a limited set of cookies for operation, preferences, and basic analytics.

04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site performance, login functions, or course-related features. We do not rely on cookie settings to override legal requirements or essential security measures.

Browser settings and related controls can be used to limit non-essential cookies.

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of some processing. You may also object to processing based on legitimate interests where that ground is used. If we rely on consent for a specific activity, you may withdraw it for the future.

Available rights depend on the nature of the request and applicable law.

Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity before acting on a request. We will review requests within a reasonable period and respond according to applicable legal requirements. If we cannot fully comply, we will explain the reason where permitted.

Requests are handled after we verify identity and confirm the scope of the request.

Data Retention

Retention periods depend on the type of data and the reason it was collected. Account, course, and support records are kept while the relationship remains active and for a reasonable period afterward. Technical logs and similar records are retained for security, troubleshooting, and audit purposes, then deleted or anonymized when they are no longer needed.

We keep data only for as long as needed for the stated purpose or as required by law.

Policy Updates

Policy Changes

If we make material changes, we will post the revised policy on this page and, where appropriate, provide additional notice through the site or account channels. The date of the latest revision should be checked each time you review the policy.

We review this policy from time to time and update it when our practices or legal duties change.

Processing purpose

How We Use Data

We use personal data to create and manage accounts, provide course access, process enrollments, communicate with users, respond to inquiries, maintain records, improve site performance, monitor security, prevent misuse, and comply with legal obligations. Where permitted, we may also use limited data for analytics and service development.

We process data only for operational, security, and administrative needs tied to the site.

Third-party sharing

Service Providers

We may share personal data with hosting providers, analytics services, payment processors, communication tools, and other vendors that support site operations. These parties may process data on our instructions or as independent controllers for their own limited purposes. We expect them to use appropriate safeguards and to handle data only for the services they provide.

Service providers receive only the information needed to perform their assigned functions.

Legal basis

Legal Disclosures

We may share personal data with courts, regulators, law enforcement, or other public bodies when necessary to comply with legal obligations, respond to lawful requests, protect rights, or address security and fraud concerns. We may also disclose information to establish, exercise, or defend legal claims.

We disclose information to public authorities only when the law requires or permits it.